The old saying that you should do what you love and the rest will come doesn’t always work out, does it? Even with front and back office staff, a lot still falls to you, as the owner of [...]
The old adage “start as you mean to finish” is true for business, particularly when it comes to dental staff management. Running any business has a multitude of challenges, none more demanding [...]
Manage the change for a smooth transition I was once told at a seminar that in any given organization, when change was introduced, typically 20% of the staff were ‘on board’ and ready to [...]
The business of dental care is shifting – but are you shifting with it? I remember going to the dentist as a child. The chairs were old and ratty, the magazines even older and [...]
Do you remember that ad in the 80s for Faberge shampoo? “And they told two friends, and they told two friends, and so on, and so on.” Well, even if you don’t, the whole concept was the 80s [...]